Terms of service

Terms of Service

Effective Date: April 27, 2025

Welcome to Ruff N Tuff Apparel! By accessing or using our website https://www.ruffntuffapparel.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

1. General Information

  • Ruff N Tuff Apparel is an online store offering custom trucker caps, footy shorts, and fishing shirts.
  • Payments are accepted via American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.
  • By using our website, you confirm that you are at least 18 years old or have received parental consent to use our services.

2. Orders and Custom Designs

  • Accuracy of Information: You are responsible for providing accurate details (e.g., size, design specifications) when placing an order.
  • Custom Designs: All designs submitted by customers must comply with copyright and intellectual property laws. Ruff N Tuff Apparel is not liable for disputes arising from the use of submitted designs.
  • Our Intellectual Property: Any designs created by Ruff N Tuff Apparel are our intellectual property. If you wish to use our designs with another supplier, you must first obtain our explicit written permission. Unauthorized use is strictly prohibited.

3. Pricing and Payments

  • All prices listed on our website are in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of purchase.
  • We reserve the right to change prices or cancel orders in the event of errors or inaccuracies.

4. Shipping and Delivery

  • We ship Australia-wide and internationally. Shipping costs and delivery times will be calculated at checkout.
  • Ruff N Tuff Apparel is not responsible for delays caused by shipping carriers or customs clearance.

5. Returns and Refunds

  • Please refer to our Returns and Refunds Policy for detailed information on returns, refunds, and cancellations.
  • Custom-made or personalized items are non-refundable unless defective or incorrect.

6. User Conduct

When using our website, you agree to:

  • Use the website only for lawful purposes.
  • Avoid submitting false, misleading, or fraudulent information.
  • Refrain from uploading harmful files, viruses, or malicious software.

We reserve the right to terminate your access to our website if you violate these terms.

7. Limitation of Liability

Ruff N Tuff Apparel is not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or services.
  • Losses resulting from unauthorized use of your account or payment details.

8. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Ruff N Tuff Apparel and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use any content without our prior written consent.

9. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes your acceptance of the revised terms.

10. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:
Email: ruffntuffapparel@gmail.com
Phone: 0497278313